Shipping Policy
📦 Shipping Policy
At Jumkey, every piece—especially our handcrafted terracotta jewelry—is prepared with care and attention to detail. Below is a clear breakdown of our processing and shipping timelines so you know what to expect.
🛍 Order Processing Time
🧵 Handmade Terracotta Jewelry
- 🕒 Production Time: 7–8 business days (made-to-order).
- 📦 Dispatch: Shipped immediately after production.
Delivery Timeline:
- 🇮🇳 India: 2–3 business days via standard courier.
- 🌍 International:
- ₹1000 Standard Shipping: 8–10 business days after dispatch.
- ₹2000 DHL Express: 3–5 business days after dispatch.
🎁 Ready-Made Items
- 🕒 Processing Time: 2–3 business days.
Delivery Timeline:
- 🇮🇳 India: 2–3 business days.
- 🌍 International:
- ₹1000 Standard Shipping: 8–10 business days after dispatch.
- ₹2000 DHL Express: 3–5 business days after dispatch.
🚚 Shipping Charges
- 🇮🇳 India: Free shipping for all orders — both Prepaid and Cash on Delivery (COD).
- 🌍 International:
- Standard Shipping: ₹1000 (flat rate)
- DHL Express Shipping: ₹2000 (flat rate)
📌 Customs charges or import duties (if any) must be borne by the customer.
📲 Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS so you can monitor the real-time status of your delivery.
❗ Delays & Exceptions
While we always aim to meet delivery timelines, occasional delays may occur due to:
- 🌧 Weather conditions
- 🛃 Customs procedures (international)
- 🎉 Festival rush or logistic disruptions
💬 Need Help?
For any questions about shipping, order status, or special delivery requests, reach out to us:
